Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Billing information
• Payment details processed securely through payment gateways
• Account login credentials
• Address and location information

1.2 Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website activity and usage data
• Access time and browsing behavior

1.3 Transaction Information

• Course purchases
• Payment confirmations
• Subscription details
• Refund requests
• Order history

1.4 Communication Information

• Support requests
• Emails
• Survey participation
• Feedback submissions
• Webinar or live session participation

2. How We Collect Information

We collect information through account registration forms, course purchases, contact forms, cookies and analytics tools, customer support interactions, third-party integrations, and payment gateways.

3. How We Use Your Information

• Provide access to courses and services.
• Process payments and transactions.
• Improve website functionality and user experience.
• Send important updates and notifications.
• Provide customer support.
• Prevent fraud and unauthorized access.
• Analyze platform performance.
• Comply with legal obligations.

4. Payment Information

All payments are processed securely through trusted third-party payment gateway providers such as Razorpay and other authorized payment processors. Axinor Security does not directly store complete debit/credit card information on our servers.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve user experience, remember login sessions, analyze website traffic, personalize content, and monitor platform performance. You may disable cookies through your browser settings, though some features may not function properly.

6. Data Sharing & Disclosure

We do not sell your personal information. However, we may share information with payment gateway providers, cloud hosting providers, analytics and marketing services, legal authorities when required by law, and service providers assisting in platform operations. All third parties are expected to maintain confidentiality and security standards.

7. Data Security

We implement reasonable security measures to protect your data from unauthorized access, data misuse, loss or theft, alteration, or disclosure. However, no online platform can guarantee 100% security. Users are responsible for maintaining the confidentiality of their account credentials.

8. Data Retention

We retain your information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. After that, information may be securely deleted or anonymized.

9. User Rights

You may have the right to access your personal data, correct inaccurate information, request deletion of your data, withdraw consent for communications, and request account closure. Requests can be made by contacting us through the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security policies, content, or services. Users should review third-party policies before using their services.

11. Children's Privacy

Our services are not intended for children under the age of 13 without parental supervision. We do not knowingly collect personal data from children without appropriate consent.

12. Changes to This Privacy Policy

Axinor Security reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date. Continued use of the platform after updates constitutes acceptance of the revised policy.

13. Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes arising under this Policy shall be subject to the jurisdiction of courts located in Kerala, India.